SPA ETIQUETTE

Reservations

We recommend making reservations in advance, particularly if you choose to enjoy multiple bookings. The Spa provides walk-in bookings based on availability. We recommend you arrive 10 minutes prior to your scheduled time. The Spa environment is one of tranquility, relaxation and privacy. We kindly request that you speak softly and refrain from using your mobile phone and camera while enjoying the spa.

Pregnancy

Please allow us to assist you in selecting the suitable services for this special time. Certain treatments and techniques may not be available during the first trimester.

Health Condition

Please advise us of any health conditions, allergies or injuries prior to your treatment.

Children Under 12

Guests under the age of 12 needs to be supervised by a guardian at all times during any treatment.

Hours of operation

The Spa is open Mondays to Saturdays, from 9:00 to 18:00

Cancellation and change policy

We kindly ask our guests to give a minimum of 4 hours’ notice for changes or cancellations.